Data Retention

Automatic deletion

All donor/client accounts that have had no payments in the last 2 years will be flagged for deletion.

Payments for these accounts will be maintained but the donor/client information will be anonymised.

All payments older the 6 years will be deleted.

A scheduled task runs monthly to remove deleted data.

Right to be forgotten

Donors/Clients can exercise their right to be forgotten. To do this the donor/client needs to contact the organisation. The administer can action this by searching for the donor/client and using the “Request to be Forgotten” button on the clients account.

• The administrator will be informed if the client has active instalment plans and they will need to delete these before proceeding

• Any fundraising campaigns setup by the donor/client will be achieved

• The administrator will be asked to enter their password to confirm this action as it is not reversible.

When the administrator has confirmed this action, the donor/client will be flagged for deletion.