Transferring Recurring Payments

It is possible to transfer recurring payments, see below for some information around this

• When you transfer a plan to a new product that also allows a recurring option, the instalment arrangement will move with to the new plan. Here’s what you can expect:

  • The frequency of the payments—whether weekly, monthly, or otherwise—will stay exactly the same.

  • The instalment due dates won’t change.

  • The number of instalments remaining will be identical to what was in place before the transfer.

  • Any deposit already paid will be carried over to the new product.

  • If there has already been some instalment payments, those will also be transferred and reflected on the new plan.

  • The amount of each instalment will remain unchanged.

  • Any processing charges associated with the plan will stay the same.

• Transferring to a product that doesn’t allow recurring payments, if you're transferring to a new product that does not support recurring payments, and both products are the same price, here’s what will happen:

  • The existing instalment plan will be cancelled as the new product doesn’t allow recurring payments.

  • Any deposit or instalments already paid will be transferred to the new product.

  • If there’s still a balance left to pay, a pop-up will appear to let you know and you can choose how to handle it as seen here.