Accept Payment and Ignore an Owing Amount

Sometimes you may want to accept a payment for a lesser amount than the product cost and ignore the owing amount.

  1. Find the account of the person you want to accept a payment for and click ‘Accept Payment’ as normal.

  2. Change the ‘Amount' field to the price you want to charge your customer and then click ‘Add’.

    image-20250825-215520.png

  3. For this example the product cost was €150.00 and we have changed it to €100.00, leaving an owing amount of €50.00.

    image-20250825-215638.png

  4. You can click on the option to ‘Record discount of €50.00’ if you wish to ignore the amount owed. And then click ‘Proceed’.

  5. There will be no owing amount recorded on the customers account.

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