Resending a Receipt
This article will explain how you can resend a receipt to a user.
Follow these steps
You can find a payment many ways, for example:
Search for the users surname on the main search bar on the dashboard and from their payment history find the payment and click on the Reference Number.
From the Payments, Recurring Payments or Detail Report find the payment and click on the Reference Number.
Once you have clicked on the Reference Number of the payment you wish to resend the receipt for, click on the receipt icon as seen below.
This will open up the below box, the original email address that the receipt was sent to will be prefilled. You can leave the email address as is or you can click in the field and edit the address.
Once you are happy with the email address click Send.