Viewing Failed Payments

Follow these steps

1. On the home page, click Reports → Payments.

2. Click the text box under Start Date and select a date from the calendar. Repeat this step for the End Date.

3. Click Select Bank Account and choose a bank account from the drop-down list.

4. Click Show Failed toggle to YES.


5. This will return all failed payments that match the above criteria. Please note this will only show you failed recurring payments.